Refund Policy

Last updated November 14, 2026

Cancel anytime

You can cancel your subscription from Billing in your dashboard at any time. You won’t be charged again, and your website stays online until the end of the period you’ve already paid for.

14-day refund guarantee

If Houney isn’t right for you, you can request a full refund within 14 days of any payment, including renewals. Email support@houney.com or contact Paddle through the link in your receipt. No questions asked.

Renewals

After the 14-day window we don’t give partial refunds for unused time. If you were charged by mistake, for example after canceling, contact us and we’ll make it right.

How refunds are paid

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Refunds are issued by Paddle to your original payment method. They usually appear within 5–10 business days, depending on your bank.