Terms of Service

Last updated November 14, 2026

These terms apply when you use Houney (“Houney”, “we”, “us”), the website builder at houney.com, including the dashboard at app.houney.com and the websites it hosts. By creating an account you agree to them.

The service

Houney lets you create and manage a website for your business. We host it at an address on houney.com and give you a dashboard to edit its content. Features depend on your plan.

Your account

You need a valid email address to sign in. You’re responsible for activity on your account and for keeping access to your email secure. Tell us at support@houney.com if you think someone else has accessed your account.

Your content

You own the content you add: text, menus, prices, photos and logos. You give us permission to store, display and host it so your website works. You confirm you have the right to use everything you upload, and that it is accurate and lawful. We may remove content that is illegal, infringes someone else’s rights, or is used to deceive or harm visitors.

Subscriptions and payment

Paid plans are billed monthly in advance until you cancel. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: Paddle provides all customer service inquiries about payments and handles returns, sales tax and invoices, and Paddle’s buyer terms apply to the purchase. Your website is publicly visible while your subscription is active. If a payment fails we retry for a short period, after which your site goes offline until the subscription is renewed. Your content stays in your account. We may change prices with at least 30 days’ notice by email.

Cancellation

You can cancel anytime from Billing in the dashboard. Your site stays online until the end of the period you’ve paid for. See our Refund Policy for refunds.

What Houney is

Houney is website software. Restaurants use it to publish their menu, prices, hours, photos, location and contact details. Houney does not take, process or deliver orders, and does not collect or process any payment for food or other goods. Customers deal with the restaurant directly, for example by phone or in person.

Acceptable use

Don’t use Houney to break the law, impersonate another business, collect personal or payment data under false pretenses, distribute malware or spam, or interfere with the service or other customers’ sites.

Availability

We work to keep Houney fast and available, but we don’t guarantee it will be uninterrupted or error-free. We may change or improve features over time.

Liability

Houney is provided “as is”. To the extent the law allows, we aren’t liable for indirect or consequential losses such as lost profits or lost business, and our total liability is limited to the amount you paid us in the 12 months before the claim.

Ending the service

We may suspend or close accounts that break these terms. If we ever discontinue Houney, we’ll give you at least 30 days’ notice and a way to export your content.

Changes

We may update these terms. If changes are significant we’ll email you before they take effect.

Contact

Questions? Email support@houney.com.